Please make sure that you are posting in the form of a question. The modem would have erratic an dropping connection non-stop from my laptops and none of my Samsung devices would be able to connect to websites even if connected to wifi. After calling Comcast everyday for the entire month and having two technicians come out, changed entire cable wiring both exterior and interior and gave me a brand new modem You will be disconnected from the Internet many times while they try to activate your modem and you won’t have a way to communicate with them. Operators can deploy the SBE without a service interruption, maximising their current infrastructure investment while simultaneously offering new value-added services.

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Automatic fax modem processing Perfect for home, home office or small office Voice and data from one broadband connection.

The seller approved morem return, at my expense and also noted that nothing was missing, that what he sent was how Arris packaged the modem. Before returning it, I re-read the owners’ reviews again and decided to try contacting Comcast’s online support because the successful owners stated this was how they were able to get the modem activated and working on Comcast https: Sorry, we’re having trouble showing recommendations right now.


Feedback If you are a seller for fm602a product, would you like to suggest updates through seller support? This modem is what I had previously with Comcast, but xfinity wanted us to upgrade and we did to their new 3. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product.

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Technical Details

Four different telephone support technicians told me I couldn’t use the modem I purchased, even though it was the same as the one I rented. Exclusively for Prime members. They will then transfer you back to a tech and then the real activation process will begin.

I connected it and called Comcast and the first lady tried to help me and told me that it was impossible to connect and that it was not approved. If it lasts until I have to upgrade I’ll save a bundle on rental fees! English Choose a language for shopping. Offer to give the tech your cell phone in case you are disconnected. This is where they were so understanding and did not give me any excuses.

Latest products Battery 12v 18amp – LP What other items do customers buy after viewing this item? I hope to never have to work with Comcast’s telephone support again!


Battery 12v 9amp – LP Ubee Cable Modem — U10c Special offers and product promotions Buy Used and Save: Be persistent and have the serial, Mac and model on hand. Image Unavailable Image not available for Color: There was a problem completing your request. The tech who completed the process to activate our phone was kind enough to ask me for it.

USB port for easy installation.

You can return unwanted items by post within 7 working days of receipt of arrs goods. The SPI firewall analyzes individual data packets as they pass through the gateway, to ensure only authorized data is allowed access to your network. You may return any new computer purchased from Amazon.

: Arris TM Telephony Modem (Not supported by Comcast): Computers & Accessories

See all reviews. The ones who were successful, ended up using Comcast’s online support and I eventually did as well Customers who bought this item also bought. Page 1 of 1 Start over Page 1 of 1. AmazonGlobal Ship Orders Internationally. Don’t see what you’re srris for?