It is my earnest request to attend the same. The good news is you can locate and fix the problems yourself, rather than long waiting for technician from BSNL. I m one among the affected customer. No more blackout days: If time is the criteria for customer, I recommend disconnecting the line rather than wasting any more time with BSNL. In online portal it shows that a credit of in my account minus The software has been upgraded to iron out the glitches.

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Howeverplease investigate why this kind of frequent faults happening in this particular phone and creating a lot of trouble to us for our day to day activity. I’d love to broadbanx your opinion. I have already booked a lots of complaints in this regard from feb to may. I have often seen that when i drop the splitter on ground, calcutts would go bust, so just watchout and dont be lazy to change splitter!

Information of the Company you are complaining about. It is beyond capcutta the amount I have suffered since BSNL installed a land line and internet modem at my house. Despite repeated request, the excess amount has not been returned or adjusted.

As i am connected with the share trading so internet access is paramount important for me. It has become my regular activity to make complain for non availability of internet connection and make a formal complaint and also from the other side from your call centre jodem, like a feeding parrot, the same stereotyped answer will be played on without giving any much effort to redress the clients problems.


Yuvi auctioned for Rs 1 crore, but his work is priceless. The information posted on this blog is really helpful.

My friends too are facing similar problems. If the problem persists, please submit an application to our central broadband unit.

Surrendered my connection in March and still waiting for the deposit back. Buy a good quality splitter and each would cost about Rs Had problems so many times and service man comes after 2 or 3 days to fix… Now yesterday again, internet not working.

Inspite of repeated request Bsnl authority calctuta sending to restore Broad band connection by those who are experts who are competent for BBQ connection.

Due to negligence from your part we are unable to use my broad band and paying the bill also. Broadband bsnl not repaired For last 3months our landline not working.

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FTTH: BSNL launches FTTH broadband plans to take on competition, Telecom News, ET Telecom

But if I am surfing from before 2 am, then the usage during the free usage period is not tabulated accurately. That afternoon, an officer from BSNL called and told me that I should have complained to them in person and that they would have sorted things out.


How there could be Broad band charges when no service was provided or availed. Dey informed that either modem or rider is to be changed or repaired. No more blackout days: To interpret more parameters and their values, you can refer to this useful link. If the DSL is unstable then this value go below 8db or even in negative and it should never go low.

Javascript on your browser is disabled. We have updated our terms and conditions and privacy policy Click “Continue” to accept and continue with ET Telecom. Last 4 daysthe call centres are not even bothered to pick up the phone Waiting for your cooperation Come after one week… What the hellll…………………………………………………………………… Really fed up…….

Useful Links for Troubleshooting Problems

Please enable it for better performance of ETTelecom. Ordinary telephone line phone does not have any idea about BB connection,moreover they are often spoiling working land line. I frequently write new articles that also cover several other aspects of personal finance including credit cardsfinancial goalshealth insuranceincome taxlife insurancemutual fundsretirement planningand much more.

The actual rate is Rs 1.